{"id":258804,"date":"2025-06-11T14:53:38","date_gmt":"2025-06-11T09:23:38","guid":{"rendered":"https:\/\/idsnext.com\/?p=258804"},"modified":"2025-11-19T15:31:20","modified_gmt":"2025-11-19T10:01:20","slug":"the-power-of-human-connection-in-the-age-of-ai","status":"publish","type":"post","link":"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/","title":{"rendered":"The power of human connection in the age of AI\u00a0"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;21px||15px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_4,3_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_4&#8243; module_id=&#8221;sticky&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||8px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<p><strong>In this blog<\/strong><\/p>[\/et_pb_text][dsm_icon_list _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#ef5152&#8243; custom_margin=&#8221;|10px||10px|false|false&#8221; custom_css_free_form=&#8221;.selector .dsm_icon_list_child {||  border-bottom: 1px solid #e3e3e3;||  padding: 10px 0px 10px 0px;||}&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][dsm_icon_list_child text=&#8221;Let us pan out: What is emotional intelligence?&#8221; use_icon=&#8221;off&#8221; url=&#8221;#link1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Why does it matter in the hospitality industry? &#8221; use_icon=&#8221;off&#8221; url=&#8221;#link2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Where does EQ fit in the digital age?&#8221; use_icon=&#8221;off&#8221; url=&#8221;#link3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;What do humans bring to the table? &#8221; use_icon=&#8221;off&#8221; url=&#8221;#link4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Utilising the best of both worlds &#8221; use_icon=&#8221;off&#8221; url=&#8221;#link5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_audio audio=&#8221;https:\/\/idsnext.com\/wp-content\/uploads\/2025\/05\/Blog-2-Reeves_36419426_1747821425.mp3&#8243; title=&#8221;Listen to the blog&#8221; artist_name=&#8221;Gyanaranjan Dhal&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_line_height=&#8221;0.4em&#8221; background_color=&#8221;#ef5152&#8243; background_enable_image=&#8221;off&#8221; background_pattern_horizontal_offset=&#8221;33%&#8221; background_pattern_vertical_offset=&#8221;31%&#8221; custom_padding=&#8221;30px||20px||false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_audio][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.8em&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<p>Artificial intelligence and automation are becoming the norm across industries. Will this technological surge render human interaction obsolete? Or does AI has its limitations, especially when replicating aspects of human labour, such as the intuition and emotional connection that defines an exceptional service?<\/p>\n<p>It is true that <a href=\"https:\/\/idsnext.com\/blogs\/the-impact-of-4th-industrial-revolution-on-guest-experiences\/\">AI<\/a> has the capacity to enhance almost every aspect of hospitality, from check-in to check-out; be it online bookings and personalised recommendations or predictive maintenance and inventory management. Yet, amidst this wave of efficiency and automation, a crucial question remains: Can emotional intelligence still hold ground within this hi-tech formula?<\/p>[\/et_pb_text][et_pb_text module_id=&#8221;link1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.8em&#8221; header_2_text_color=&#8221;#f37b47&#8243; header_2_font_size=&#8221;32px&#8221; header_2_line_height=&#8221;1.3em&#8221; min_height=&#8221;54.8px&#8221; custom_margin=&#8221;20px||5px||false|false&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2>Let us pan out: What is emotional intelligence?<\/h2>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.8em&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<p>Emotional intelligence or emotional quotient (EQ) refers to the human ability to understand, use, and manage emotions positively. It involves empathy; recognising, understanding, and influencing other people&#8217;s motives and or emotions.<\/p>[\/et_pb_text][et_pb_text module_id=&#8221;link2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.8em&#8221; header_2_text_color=&#8221;#f37b47&#8243; header_2_font_size=&#8221;32px&#8221; header_2_line_height=&#8221;1.3em&#8221; min_height=&#8221;54.8px&#8221; custom_margin=&#8221;20px||5px||false|false&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2><span data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun MacChromeBold SCXW47747540 BCX0\"><span class=\"NormalTextRun SCXW47747540 BCX0\">Why does it matter in the <\/span><span class=\"NormalTextRun SCXW47747540 BCX0\">hospitality industry?<\/span><span class=\"NormalTextRun SCXW47747540 BCX0\">\u00a0<\/span><\/span><span class=\"EOP SCXW47747540 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.8em&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<p>Hospitality is an industry that survives and thrives on creating good guest experiences, and therefore, it cannot overlook the ability to care for customers, lead a team, resolve conflicts and complaints, and build customer relationships. This is where emotional intelligence, something that is uniquely human, comes into play. In fact, experts suggest that EQ is considered the strongest predictor of performance, explaining a full <a href=\"https:\/\/www.talentsmarteq.com\/what-a-high-emotional-intelligence-looks-like\/\">58%<\/a> success rate in all types of jobs.<\/p>\n<p>While automation can enhance operational aspects, the irreplaceable emotional connection that human employees offer continues to be the heart of good hospitality.<\/p>[\/et_pb_text][et_pb_text module_id=&#8221;link3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.8em&#8221; header_2_text_color=&#8221;#f37b47&#8243; header_2_font_size=&#8221;32px&#8221; header_2_line_height=&#8221;1.3em&#8221; min_height=&#8221;54.8px&#8221; custom_margin=&#8221;20px||5px||false|false&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2>Where does EQ fit in the digital age?<\/h2>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.8em&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<p>Let us explore examples from leading hospitality brands around the world:<\/p>\n<ul>\n<li>Henn-na Hotel in Japan, for instance, which originally adopted extensive AI services, reintroduced human staff to meet guest preferences for personal interaction.<\/li>\n<li>The same goes for Hilton&#8217;s AI Concierge; where the AI solution provides instant information, while human concierges handle more complex guest needs.<\/li>\n<\/ul>\n<p style=\"text-align: right;\"><em>Source: <\/em><a href=\"https:\/\/www.hospitalitynet.org\/opinion\/4125634.html\"><em>Hospitality Net<\/em><\/a><\/p>\n<p>These examples point to a broader industry trend: AI and human labour are not mutually exclusive. Rather, they are complementary.<\/p>[\/et_pb_text][et_pb_text module_id=&#8221;link4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.8em&#8221; header_line_height=&#8221;1.3em&#8221; header_2_text_color=&#8221;#f37b47&#8243; header_2_font_size=&#8221;32px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||5px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2><span data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun MacChromeBold SCXW2547607 BCX0\"><span class=\"NormalTextRun SCXW2547607 BCX0\">What do humans bring to the table?<\/span><\/span><span class=\"EOP SCXW2547607 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.8em&#8221; custom_margin=&#8221;||14px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<p>As more and more brands realise the value of <span data-teams=\"true\">combining<\/span> humans and technology for the perfect service formula, it is important to understand what humans bring to the table in the era of AI and automation.<\/p>\n<h3>Intuitive anticipation<\/h3>\n<p>In hospitality, it is not just about seeing; it is about actively observing and interpreting a guest&#8217;s presentation, from their posture to the tone of their voice. While AI can predict booking patterns, it takes intuition to understand the need for extra care, such as surprising a couple during an <span data-teams=\"true\">anniversary celebration or offering a comforting word<\/span> to a stressed traveller. Experienced professionals have a keen sense of guest behaviour and their unspoken needs through observation and accumulated knowledge of human interaction. They can often predict what a guest might require before they even ask, based on subtle cues and past experiences.<\/p>\n<h3>Recognising guest emotions<\/h3>\n<p>Employees are a database of guest needs, especially those who are in guest-facing positions. Each <a href=\"https:\/\/idsnext.com\/blogs\/the-power-of-guest-experience-in-hospitality-part-01\/\">guest interaction<\/a>, whether positive or challenging, adds to a professional&#8217;s understanding of human behaviour in a hospitality setting. They learn to associate certain behaviours with specific needs and can practice active listening. A guest repeatedly checking their watch might indicate they are on a tight schedule, prompting the staff to expedite service. They can pick up on non-verbal cues, changes in demeanour, and subtle expressions that might indicate a guest is feeling stressed, sad, or unwell.<\/p>\n<h3>Empathetic action and care<\/h3>\n<p>Based on their understanding of a guest&#8217;s emotional state, staff can take appropriate actions to improve their experience without being overly obvious or intrusive. This might involve a kind word, offering a specific helpful service, or simply being extra attentive in a subtle way. Further, human employees can also anticipate the right emotional response, an element AI has not mastered. A guest expressing frustration might benefit from a swift and efficient solution, while a guest appearing sad might appreciate a kind and understanding ear (if appropriate) or a small, thoughtful gesture.<\/p>\n<h3>Connection beyond transaction<\/h3>\n<p>Guests seek more than just efficient service. They value feeling seen as individuals, having their preferences remembered, and experiencing a genuine sense of being understood and appreciated by the staff. Hospitality businesses should encourage and empower their staff to engage with guests authentically. For instance, beyond mere suggestions on local landmarks, hotel staff knowledgeable about the area can offer unique insights or anecdotes about the attractions.<\/p>[\/et_pb_text][et_pb_text module_id=&#8221;technology&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; custom_css_free_form=&#8221;.selector blockquote {||  background-color: #d9eff9;||  border-left-color: #0c668e;||  transition: transform 0.3s ease;||}||||.selector blockquote:hover {||  transform: translateX(10px);||}&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<blockquote>\n<p style=\"line-height: 1.6em; padding: 15px;\"><span style=\"color: #ef5152;\"><\/span><span style=\"color: #000000;\"><\/span> Create the right balance between automation and human connection for your guests. <strong> <a href=\"https:\/\/idsnext.com\/contact-us\/\">Book a demo today. <\/a><\/strong><\/p>\n<\/blockquote>[\/et_pb_text][et_pb_text module_id=&#8221;link5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.8em&#8221; header_line_height=&#8221;1.3em&#8221; header_2_text_color=&#8221;#f37b47&#8243; header_2_font_size=&#8221;32px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||5px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2><span data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun MacChromeBold SCXW58463031 BCX0\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW58463031 BCX0\">Utilising<\/span><span class=\"NormalTextRun SCXW58463031 BCX0\"> <\/span><span class=\"NormalTextRun SCXW58463031 BCX0\">the best of both worlds<\/span><\/span><span class=\"EOP SCXW58463031 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}\">\u00a0<\/span><\/h2>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.8em&#8221; custom_margin=&#8221;||14px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<p>While AI can provide valuable data to personalise aspects of a guest&#8217;s stay, it lacks the emotional intelligence and capacity for genuine human connection that forms the basis of authentic relationships between staff and guests. AI can inform, but the industry has yet to reach the stage where it can replicate human intelligence.<\/p>\n<p>Instead of viewing AI as a replacement for human touch, the most successful hospitality businesses are leveraging it as a powerful enabler. The future of the hospitality industry is not about choosing between AI and people but strategically harnessing the strengths of both, where technology and human connection work in perfect harmony.<\/p>[\/et_pb_text][et_pb_text module_id=&#8221;housekeeping&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.8em&#8221; custom_margin=&#8221;||-1px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2>Share this blog on<\/h2>[\/et_pb_text][dssb_sharing_buttons columns=&#8221;5&#8243; columns_tablet=&#8221;5&#8243; columns_phone=&#8221;1&#8243; columns_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][dssb_sharing_button button_text=&#8221;Facebook&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/dssb_sharing_button][dssb_sharing_button social_network=&#8221;linkedin&#8221; button_text=&#8221;LinkedIn&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/dssb_sharing_button][dssb_sharing_button social_network=&#8221;whatsapp&#8221; button_text=&#8221;WhatsApp&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/dssb_sharing_button][\/dssb_sharing_buttons][\/et_pb_column][\/et_pb_row][et_pb_row module_id=&#8221;sticky-stop&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; _builder_version=&#8221;4.25.1&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||50px||false|false&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE1MDMifX0=@&#8221; global_module=&#8221;258813&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/idsnext.com\/wp-content\/uploads\/2021\/04\/Gyan.png&#8221; alt=&#8221;Gyanaranjan | IDS NEXT&#8221; title_text=&#8221;Gyanaranjan&#8221; align=&#8221;center&#8221; align_tablet=&#8221;left&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;175px&#8221; height=&#8221;175px&#8221; border_radii=&#8221;on|102px|102px|102px|102px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;align-self: flex-start;||&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;|600|||||||&#8221; header_3_text_color=&#8221;#D62125&#8243; custom_margin=&#8221;||-5px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h3>Author<\/h3>[\/et_pb_text][et_pb_divider color=&#8221;#979797&#8243; divider_weight=&#8221;1px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||-9px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;18px&#8221; custom_margin=&#8221;||5px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<p><strong>Gyanaranjan Dhal<br \/><\/strong><\/p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|300|||||||&#8221; header_5_font_size=&#8221;14px&#8221; custom_margin=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h5>Vice President \u2013 Technical Service (Middle East &#038; Africa)<br \/>\n<\/h5>\n<p>As a key member of our team for two decades, Gyanaranjan has over a decade of experience with the IDS Next suite of hotel ERP solutions, with over 200 installations to his credit. He currently heads our implementation, customer engagement, and support teams across the Middle East and Africa regions.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f9f9f9&#8243; custom_padding=&#8221;||4px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; border_color_bottom=&#8221;#ef5152&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; header_2_text_align=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2>You may also want to explore&#8230;<\/h2>[\/et_pb_text][dsm_blog_carousel include_categories=&#8221;326&#8243; use_excerpt=&#8221;off&#8221; centered_slides=&#8221;on&#8221; use_pagi=&#8221;off&#8221; use_navi=&#8221;off&#8221; post_equal_height=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; border_radii_post_box=&#8221;on|15px|15px|15px|15px&#8221; border_width_all_post_box=&#8221;1px&#8221; border_color_all_post_box=&#8221;#d1d1d1&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/dsm_blog_carousel][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>As AI grows, genuine human bonds remain essential. Discover why empathy, shared experiences and real conversation help us thrive in an increasingly digital world.<\/p>\n","protected":false},"author":30,"featured_media":258805,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[337,50],"tags":[],"class_list":["post-258804","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agentic-ai","category-blogs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The power of human connection in the age of AI\u00a0 - Hospitality Software Solutions | IDS Next<\/title>\n<meta name=\"description\" content=\"As AI grows, genuine human bonds remain essential. Discover why empathy, shared experiences and real conversation help us thrive in an increasingly digital world.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The power of human connection in the age of AI\u00a0\" \/>\n<meta property=\"og:description\" content=\"As AI grows, genuine human bonds remain essential. Discover why empathy, shared experiences and real conversation help us thrive in an increasingly digital world.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/\" \/>\n<meta property=\"og:site_name\" content=\"Hospitality Software Solutions | IDS Next\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/idsnext\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-11T09:23:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-19T10:01:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/idsnext.com\/wp-content\/uploads\/2025\/06\/Blog-banner-v1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1750\" \/>\n\t<meta property=\"og:image:height\" content=\"540\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Gyanaranjan Dhal\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@idsnext\" \/>\n<meta name=\"twitter:site\" content=\"@idsnext\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Gyanaranjan Dhal\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/\"},\"author\":{\"name\":\"Gyanaranjan Dhal\",\"@id\":\"https:\/\/idsnext.com\/#\/schema\/person\/15d9e24b777bd9213061b4fd60577331\"},\"headline\":\"The power of human connection in the age of AI\u00a0\",\"datePublished\":\"2025-06-11T09:23:38+00:00\",\"dateModified\":\"2025-11-19T10:01:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/\"},\"wordCount\":2594,\"publisher\":{\"@id\":\"https:\/\/idsnext.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/idsnext.com\/wp-content\/uploads\/2025\/06\/Blog-banner-v1.jpg\",\"articleSection\":[\"Agentic AI\",\"Blogs\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/\",\"url\":\"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/\",\"name\":\"The power of human connection in the age of AI\u00a0 - Hospitality Software Solutions | IDS Next\",\"isPartOf\":{\"@id\":\"https:\/\/idsnext.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/idsnext.com\/wp-content\/uploads\/2025\/06\/Blog-banner-v1.jpg\",\"datePublished\":\"2025-06-11T09:23:38+00:00\",\"dateModified\":\"2025-11-19T10:01:20+00:00\",\"description\":\"As AI grows, genuine human bonds remain essential. Discover why empathy, shared experiences and real conversation help us thrive in an increasingly digital world.\",\"breadcrumb\":{\"@id\":\"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/#primaryimage\",\"url\":\"https:\/\/idsnext.com\/wp-content\/uploads\/2025\/06\/Blog-banner-v1.jpg\",\"contentUrl\":\"https:\/\/idsnext.com\/wp-content\/uploads\/2025\/06\/Blog-banner-v1.jpg\",\"width\":1750,\"height\":540},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/idsnext.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The power of human connection in the age of AI\u00a0\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/idsnext.com\/#website\",\"url\":\"https:\/\/idsnext.com\/\",\"name\":\"IDS NEXT | Comprehensive Enterprise Hospitality Solutions\",\"description\":\"Enterprise Cloud Hospitality Platform of the Future\",\"publisher\":{\"@id\":\"https:\/\/idsnext.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/idsnext.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/idsnext.com\/#organization\",\"name\":\"%%sitename%%\",\"url\":\"https:\/\/idsnext.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/idsnext.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/idsnext.com\/wp-content\/uploads\/2025\/04\/IDS-Next.png\",\"contentUrl\":\"https:\/\/idsnext.com\/wp-content\/uploads\/2025\/04\/IDS-Next.png\",\"width\":500,\"height\":500,\"caption\":\"%%sitename%%\"},\"image\":{\"@id\":\"https:\/\/idsnext.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/idsnext\",\"https:\/\/x.com\/idsnext\",\"https:\/\/in.linkedin.com\/company\/ids-next\",\"https:\/\/www.instagram.com\/ids_next\",\"https:\/\/www.youtube.com\/@idsnext\"],\"description\":\"IDS Next is a global leader in hospitality technology solutions, offering cloud-native SaaS software and hospitality ERP that empower hotels, resorts, restaurants, banquets, and wellness and leisure venues to streamline operations, optimise workflows, and drive growth. Our AI-ready, full-stack, enterprise-grade platform unites all hospitality functions into a seamlessly connected system, delivering real-time insights, smooth performance, and enhanced operational efficiency. IDS Next is the trusted choice for businesses seeking an integrated hospitality system that meets modern industry demands. How can IDS Next improve hospitality operations? By providing a globally trusted, AI-ready, cloud-native platform, businesses can increase revenue, enhance guest experiences, and future-proof operations for 21st-century hospitality. Leveraging innovative technology, your hospitality brand can stay competitive, achieve sustainable growth, and meet evolving industry challenges. Discover how IDS Next can transform your operations and deliver measurable results.\",\"email\":\"sales@idsnext.com\",\"telephone\":\"+918046463000\",\"legalName\":\"IDS Next Business Solutions Pvt. Ltd.\",\"foundingDate\":\"1987-08-27\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"201\",\"maxValue\":\"500\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/idsnext.com\/#\/schema\/person\/15d9e24b777bd9213061b4fd60577331\",\"name\":\"Gyanaranjan Dhal\",\"sameAs\":[\"https:\/\/idsnext.com\"],\"url\":\"https:\/\/idsnext.com\/blogs\/author\/gyanaranjan-dhal\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The power of human connection in the age of AI\u00a0 - Hospitality Software Solutions | IDS Next","description":"As AI grows, genuine human bonds remain essential. Discover why empathy, shared experiences and real conversation help us thrive in an increasingly digital world.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/","og_locale":"en_US","og_type":"article","og_title":"The power of human connection in the age of AI\u00a0","og_description":"As AI grows, genuine human bonds remain essential. Discover why empathy, shared experiences and real conversation help us thrive in an increasingly digital world.","og_url":"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/","og_site_name":"Hospitality Software Solutions | IDS Next","article_publisher":"https:\/\/www.facebook.com\/idsnext","article_published_time":"2025-06-11T09:23:38+00:00","article_modified_time":"2025-11-19T10:01:20+00:00","og_image":[{"width":1750,"height":540,"url":"https:\/\/idsnext.com\/wp-content\/uploads\/2025\/06\/Blog-banner-v1.jpg","type":"image\/jpeg"}],"author":"Gyanaranjan Dhal","twitter_card":"summary_large_image","twitter_creator":"@idsnext","twitter_site":"@idsnext","twitter_misc":{"Written by":"Gyanaranjan Dhal","Est. reading time":"13 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/#article","isPartOf":{"@id":"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/"},"author":{"name":"Gyanaranjan Dhal","@id":"https:\/\/idsnext.com\/#\/schema\/person\/15d9e24b777bd9213061b4fd60577331"},"headline":"The power of human connection in the age of AI\u00a0","datePublished":"2025-06-11T09:23:38+00:00","dateModified":"2025-11-19T10:01:20+00:00","mainEntityOfPage":{"@id":"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/"},"wordCount":2594,"publisher":{"@id":"https:\/\/idsnext.com\/#organization"},"image":{"@id":"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/#primaryimage"},"thumbnailUrl":"https:\/\/idsnext.com\/wp-content\/uploads\/2025\/06\/Blog-banner-v1.jpg","articleSection":["Agentic AI","Blogs"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/","url":"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/","name":"The power of human connection in the age of AI\u00a0 - Hospitality Software Solutions | IDS Next","isPartOf":{"@id":"https:\/\/idsnext.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/#primaryimage"},"image":{"@id":"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/#primaryimage"},"thumbnailUrl":"https:\/\/idsnext.com\/wp-content\/uploads\/2025\/06\/Blog-banner-v1.jpg","datePublished":"2025-06-11T09:23:38+00:00","dateModified":"2025-11-19T10:01:20+00:00","description":"As AI grows, genuine human bonds remain essential. Discover why empathy, shared experiences and real conversation help us thrive in an increasingly digital world.","breadcrumb":{"@id":"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/#primaryimage","url":"https:\/\/idsnext.com\/wp-content\/uploads\/2025\/06\/Blog-banner-v1.jpg","contentUrl":"https:\/\/idsnext.com\/wp-content\/uploads\/2025\/06\/Blog-banner-v1.jpg","width":1750,"height":540},{"@type":"BreadcrumbList","@id":"https:\/\/idsnext.com\/blogs\/the-power-of-human-connection-in-the-age-of-ai\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/idsnext.com\/"},{"@type":"ListItem","position":2,"name":"The power of human connection in the age of AI\u00a0"}]},{"@type":"WebSite","@id":"https:\/\/idsnext.com\/#website","url":"https:\/\/idsnext.com\/","name":"IDS NEXT | Comprehensive Enterprise Hospitality Solutions","description":"Enterprise Cloud Hospitality Platform of the Future","publisher":{"@id":"https:\/\/idsnext.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/idsnext.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/idsnext.com\/#organization","name":"%%sitename%%","url":"https:\/\/idsnext.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/idsnext.com\/#\/schema\/logo\/image\/","url":"https:\/\/idsnext.com\/wp-content\/uploads\/2025\/04\/IDS-Next.png","contentUrl":"https:\/\/idsnext.com\/wp-content\/uploads\/2025\/04\/IDS-Next.png","width":500,"height":500,"caption":"%%sitename%%"},"image":{"@id":"https:\/\/idsnext.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/idsnext","https:\/\/x.com\/idsnext","https:\/\/in.linkedin.com\/company\/ids-next","https:\/\/www.instagram.com\/ids_next","https:\/\/www.youtube.com\/@idsnext"],"description":"IDS Next is a global leader in hospitality technology solutions, offering cloud-native SaaS software and hospitality ERP that empower hotels, resorts, restaurants, banquets, and wellness and leisure venues to streamline operations, optimise workflows, and drive growth. Our AI-ready, full-stack, enterprise-grade platform unites all hospitality functions into a seamlessly connected system, delivering real-time insights, smooth performance, and enhanced operational efficiency. IDS Next is the trusted choice for businesses seeking an integrated hospitality system that meets modern industry demands. How can IDS Next improve hospitality operations? By providing a globally trusted, AI-ready, cloud-native platform, businesses can increase revenue, enhance guest experiences, and future-proof operations for 21st-century hospitality. Leveraging innovative technology, your hospitality brand can stay competitive, achieve sustainable growth, and meet evolving industry challenges. Discover how IDS Next can transform your operations and deliver measurable results.","email":"sales@idsnext.com","telephone":"+918046463000","legalName":"IDS Next Business Solutions Pvt. Ltd.","foundingDate":"1987-08-27","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"201","maxValue":"500"}},{"@type":"Person","@id":"https:\/\/idsnext.com\/#\/schema\/person\/15d9e24b777bd9213061b4fd60577331","name":"Gyanaranjan Dhal","sameAs":["https:\/\/idsnext.com"],"url":"https:\/\/idsnext.com\/blogs\/author\/gyanaranjan-dhal\/"}]}},"_links":{"self":[{"href":"https:\/\/idsnext.com\/wp-json\/wp\/v2\/posts\/258804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/idsnext.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/idsnext.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/idsnext.com\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/idsnext.com\/wp-json\/wp\/v2\/comments?post=258804"}],"version-history":[{"count":5,"href":"https:\/\/idsnext.com\/wp-json\/wp\/v2\/posts\/258804\/revisions"}],"predecessor-version":[{"id":259015,"href":"https:\/\/idsnext.com\/wp-json\/wp\/v2\/posts\/258804\/revisions\/259015"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/idsnext.com\/wp-json\/wp\/v2\/media\/258805"}],"wp:attachment":[{"href":"https:\/\/idsnext.com\/wp-json\/wp\/v2\/media?parent=258804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/idsnext.com\/wp-json\/wp\/v2\/categories?post=258804"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/idsnext.com\/wp-json\/wp\/v2\/tags?post=258804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}